Two more major banks to benefit from Paradigm One's Fraud Detection service
Commonwealth Bank and Macquarie Bank are the latest financial institutions to implement the Paradigm One proven solution for online fraud detection. Customised interfaces were also developed to assist in integrating existing legacy systems.
Westpac signs up for Paradigm One Fraud Detection service
Westpac has become the second major Australian bank to sign up for the Paradigm One Fraud Detection service. After a 3 month proof of concept trial, the service went into full production usage with a seamless transition.
Paradigm One launches online Fraud Detection service for Financial Institutions
The use of mobile SMS two factor authentication for online financial transactions has opened up a new avenue for fraudsters. Paradigm One has been working with major Australian banks to design a solution that fits within their fraud detection processes to mitigate the fraud risks.
NAB is the first major Australian bank that has integrated this Fraud Detection service.
My Number participate in MNP Porting
The My Number auction website, dubbed as the 'eBay of mobile numbers' utilises the Paradigm One MNP Managed Service to facilitate porting mobile numbers. The auction website facilitates the buying/selling of desirable mobile numbers between end users. This requires the use of mobile number portability, which is provided by Paradigm One.
This is the first time in Australia where a MVNO has participated in mobile number portability directly, a testimony to Paradigm One's experience and expertise.
Ericsson, a global SMS aggregator uses Paradigm One Lookup Service
The Ericsson global SMS aggregation service can now more effectively switch SMS traffic to the correct Australian mobile network carrier by utilising the Paradigm One Lookup Service for mobile number types.
For this service, Paradigm One guarantees 99.9% availability, capacity for 50 million lookups per month and 1,000 lookups per second peak-load.
Verizon signs up for Paradigm One's LNP Datafeed Service
Verizon has added the LNP Datafeed service to the existing MNP Datafeed service from Paradigm One.
The ease with which the new service was added demonstrates the benefits of a single vendor for all portability data needs.
VHA Network Utilises Paradigm One Datafeed Services
VHA recently commissioned Paradigm One in collaboration with Ericsson to utilise Portability Datafeed Services services to populate its upgraded IN (Intelligent Network) infrastructure.
The IN upgrade project was a major undertaking for VHA, and as a key vendor, Paradigm One delivered all of its components in a timely fashion and to an agreed budget.
Three new SMS aggregators sign-up for Paradigm One MNP Lookup Service
By utilising the Paradigm One MNP Lookup Service, these new clients are able to deliver SMS messages to the correct terminating network in Australia.
This ensures a better level of service to their clients, less support issues and lower costs.
Globalstar latest client to benefit from Paradigm One's market leading MNP Datafeed Service
Globalstar have extended its existing relationship with Paradigm One to also include the MNP Datafeed Service.
To support recent growth, Globalstar required access to Mobile Number portability data to more effectively switch voice and SMS traffic. They chose Paradigm One's market leading MNP Datafeed Service, which was implemented into the Globalstar network in a seamless fashion over a 4-week period.
Mobile Number Portability Real-time Lookup Service launched
Paradigm One today launched a service that will allow clients to look-up the current carrier for a given mobile number. This is aimed at SMS service providers that require a real-time pay-per-usage service to allow them to determine the correct mobile carrier.
Mobile carriers often charge less to deliver SMS messages on their own network than to other carrier networks, and thus service providers can reduce their total cost of delivering SMS messages by ascertaining the correct carrier via the Lookup Service.
Key aspects of the Lookup Service are: simple http lookup, no contractual term, minimal set-up fee and with no contracted minimum volumes.
Paradigm One guarantees 99.9% availability, capacity for 50 million lookups per month and 1,000 lookups per second peak-load.
MNP enhancements to support AAPT's upgraded Intelligent Network infrastructure
AAPT recently commissioned Paradigm One to deliver MNP software enhancements to provide support for its upgraded IN (Intelligent Network) infrastructure.
The IN upgrade project was a major undertaking for AAPT, and as a key vendor, Paradigm One delivered all of its components in a timely fashion and within budget.
Paradigm One signs 3 new Mobile Number Portability Datafeed Customers
INPHO Interactive, mBlox and Opera Telecom are the latest service providers to contract with Paradigm One for its market-leading MNP Datafeed service.
This MNP Datafeed service allows these companies to ascertain who the current network owner is, allowing them to better manage routing of voice and SMS traffic to mobile phones.
Devendra Gupta, Director of Paradigm One said "We believe our MNP data is the very best available in the industry, it's our core business and we spend considerable effort in ensuring the quality of it. So whether it's a large Telco routing millions of voice calls or a small C/CSP delivering SMS messages, it's the same high-quality data packaged in a variety of ways to suit our clients."
INMS gets facelift
Industry Number Management Services, the company responsible for allocating 13/1300/1800 and Premium SMS (191-199) telephone numbers on behalf of the ACMA, successfully launched its new-look system this week.
INMS and its IT provider, Paradigm One, undertook the facelift to make the INMS system easier to use for its online customers.
Megan McEwin, General Manager of INMS, said "Paradigm One has delivered a great product, on time and on budget. The new-look system has improved security and is easier to use. Customers can now monitor the progress of their porting, allocation and cancellation transactions to see which carriers have updated their switches. The new-look system shows each customer their account balance. Customers can also opt to receive alerts to help them meet their agreed response times for porting requests".
Marcel Juffermans, Director of Paradigm One said "We have spent many man years developing and perfecting this new interface and have made use of the latest web technologies to provide a responsive experience that is uncluttered, yet function-rich and intuitive for our end-users."
MCI Worldcom latest Telco to gain benefits from Paradigm One's MNP Datafeed Service
MCI Worldcom have commenced using the Paradigm One MNP Datafeed Service to enable effective routing of calls to ported mobile phone numbers.
This service suited MCI's requirements very well, offering a low cost of integration, a simple delivery mechanism, and a fast time to market, yielding business cost savings much quicker than other alternatives.
Primus extends relationship by signing for FLRNP Datafeed Service
Primus already makes use of the Paradigm One MNP Datafeed Service to enable effective routing of calls to ported mobile phone numbers.
Given the success of this approach, Primus has extended its relationship with Paradigm One to also include the FLRNP (Freephone & Local Rate Numbers 13/1300/1800) Datafeed Service.
Telecorp procure Paradigm One's market leading LNP Managed Service
Telecorp, today have engaged Paradigm One to provide its LNP Managed Service.
This service allows Telecorp to commence the porting-in (and out) of local telephone numbers simply by accessing the LNP Managed Service using a standard web browser via the Internet. In today's competitive marketplace, taking 6+ months to develop an alternative in-house solution is not a sensible option, both from a speed-to-market and cost perspective.
In addition, provision for future integration with Telecorp's back-end systems is also catered for, allowing both short-term and longer term strategic needs to be fulfilled.
Primus latest Telco to gain business benefits from Paradigm One's MNP Datafeed Service
Primus have commenced using the Paradigm One MNP Datafeed Service to enable effective routing of calls to ported mobile phone numbers.
This service suited Primus's requirements very well, offering a low cost of integration, a simple delivery mechanism, and a fast time to market, yielding business cost savings much quicker than other alternatives.
Paradigm One launch low-cost LNP Managed Service for new voice entrants
Paradigm One today launched a low-cost LNP Managed Service for new voice entrants into the Australian telephony market. The LNP Managed Service allows a CSP to port local telephone numbers as per the ACIF LNP specifications simply by using a web browser via the internet.
For new entrants to the voice market in Australia the cost of developing and providing IT infrastructure to facilitate the porting of local numbers and the resulting regulatory compliance is considerable. Which is why we believe this service, which has been driven from customer demand, will be a perfect solution for new entrants, especially given the surge of activity from VoIP companies.
AAPT purchases Paradigm One FLRNP solution for Freephone & Local Rate Numbers
AAPT decided to replace their existing vendor FLRNP application with the Paradigm One FLRNP Product, which offered the following significant benefits:
- A fully J2EE compliant solution, providing an open and scalable foundation.
- Facilitates future vision of a standardised portability platform with converged business system interfaces.
- A solution engineered to allow enhancements to be made quickly and in a cost effective fashion, for example addition of premium rate portability.
- A long term relationship with a stable, knowledgeable vendor whose core business is number portability.
- The ability to take advantage of business benefits arising from the EIE initiative, as Paradigm One are the industry EIE platform vendor.
Globalstar in commercial operation on MNP PIPN in a record 4-months
Globalstar have commenced commercial operation as a full mobile carrier on the industry wide MNP B2B platform using Paradigm One's MNP software solution and full managed bureau service.
Globalstar Australia Director Robert Sakker said "Paradigm One's expertise in the field of MNP, and the flexibility and robustness of their platform has been highly impressive. We have greatly valued their expert knowledge of MNP technical requirements, their highly regarded reputation in the industry, and their professionalism. There is no doubt that we could not have achieved the very tight timeline we set for this MNP project, completed and implemented with so few issues, with any other organisation."
New LNP software developed by Paradigm One successfully launched
The ACIF industry IT specifications for local number portability have significantly changed requiring extensive software development works by industry participants. Paradigm One released its new version of the market leading LNP software to comply with the revised specifications.
Paradigm One Director Devendra Gupta said, "This was a significant software development work in a very short time frame. Our clients have benefited from a shared development effort, expert industry knowledge and a smooth transition".
Paradigm One to develop software for allocation of new '19' numbers
Industry Number Management Services Ltd is set to allocate new Premium Rate SMS and MMS numbers when they are released by the telecommunications regulator, Australian Communications Authority (ACA).
The new premium rate numbers will be used for services such as SMS chat-rooms, competition voting and information subscription services. A trial of these services is currently being conducted by mobile carriers using a test number range until the new 191-199 numbers become available.
The INMS already allocates Freephone (1800) and Local Rate (13/1300) numbers using a computerised system and will use the same system to allocate the new Premium Rate numbers to carriers at cost-based prices.
Dick Johnson, Chairman of INMS, commented today that "it makes sense to use the INMS system since the infrastructure is already there. Our IT provider Paradigm One has already commenced work and we are confident that our system will be ready to allocate these numbers".
The Industry Number Management Services Ltd is an industry-based not-for-profit company set up to allocate and facilitate the porting of Freephone (1800) and Local Rate (13/1300) numbers on behalf of the ACA.
Globalstar select Paradigm One Mobile Number Portability solution
Globalstar have selected Paradigm One's mobile number portability software solution to facilitate its participation as a full mobile carrier on the industry wide MNP B2B platform.
Paradigm One will also provide hosting, operations, support and maintenance services for a complete managed service to Globalstar.
Paradigm One Director said, "A key component in the launch of Globalstars new dual-band satellite and CDMA phones is the ability to port numbers from other carriers - our software solution is the only off-the-shelf product that fulfils this business need.
Speed to market was extremely important to Globalstar, and we were able to fully integrate our solution in less than 3-months, which compared to a custom development of many man years shows why over 60% of MNP participants use our solution."
H3GA Number Portability solution delivered on schedule
As part of Hutchison's global J2EE deployment Paradigm One today delivered essential 3G functionality for Australian Mobile Number Portability (MNP).
Devendra Gupta, Director of Paradigm One said, "This was a tough project with an extremely tight time frame, however we provided the solution on-time. My personal thanks to the development teams at H3GA and Paradigm One".
Press Release - INMS software redeveloped by Paradigm One
The Industry Number Management Services (INMS) software has now been replaced with a new system. Software provider, Paradigm One, was approached by the INMS to replace the existing software to enable INMS to fully support the portability system.
Dick Johnson, the Chairman of INMS, said "Paradigm One provided a fixed cost solution that also offered INMS the intellectual rights to the software as well as allowing INMS the ability to maintain the software for the life of its contract"
The new system went into production with a seamless transfer in late November. While in production for only two months the early indications from INMS and its subscribers have been very positive, with the system not experiencing any unavailability or performance issues. Dick Johnson added "After the problems of delivery experienced with the original version, it was a pleasant surprise to have the new system delivered 2 weeks early and on budget without any impediment or downtime to our subscribers".
Paradigm One won the yearly multi-million dollar support contract for the INMS system after the financial collapse of the original contractor, I-Tel.
Marcel Juffermans, Director of Paradigm One, said "With all the issues surrounding the original software, it was important that we developed a system that complied with the specifications, and could be easily maintained. The short time frame for installation and the requirement of a seamless cut over made the project especially challenging - it certainly caused some sleepless nights! The fact that these objectives were achieved is a testament to the hard work put in by our staff".
Worldcom Australia selects Paradigm One for Local Number Portability
Paradigm One are to provide WorldCom with its newly launched local number portability software, part of what is now a complete suite of portability solutions.
"Obviously a new customer purchasing a newly launched product is another significant win for us. We are very pleased to have WorldCom on board and look forward to implementing our leading-edge LNP software and providing ongoing support services." said Devendra Gupta, Director of Paradigm One.
"With over 50% of the Australian portability market using our software, WorldCom can be rest assured that they have been provided with the very best solution available." said Marcel Juffermans, Director of Paradigm One.
Paradigm One and PowerTel extend relationship
Paradigm One has been selected by PowerTel Limited to supply and support their Mobile Number Portability solution.
"Increasing competition and tighter margins in this market have meant that telecommunications companies are looking for cost effective solutions that are tried and tested," said John Lutge, Business Development Manager of Paradigm One.
"PowerTel can be certain that our market leading MNP solution will fulfil its role with a minimum of operational overhead."
In addition to MNP, PowerTel have also extended their support agreement for Paradigm One's Freephone & Local Rate Number Portability solution.
Paradigm One signs new MNP clients
Paradigm One continues to dominate the Australian Portability marketplace with the announcement today of two new clients for its Mobile Number Portability solution.
"These companies found the combination of our MNP software solution and MNP Datafeed products to be an unbeatable combination, allowing them to avoid donor routing charges from day one.", commented John Lutge, Business Development Manager of Paradigm One.
"Orange and AAPT have found that our MNP solution is extremely reliable and easy to use. Our new clients can rest assured that they will have the same experience, allowing them to focus on their business, and not the mechanics of the porting process."
AAPT off to a flying start with Paradigm One's MNP solution
AAPT, one of Australia's largest telecommunications carriers, successfully implemented Paradigm One's Mobile Number Portability solution.
John Lutge, Business Development Manager of Paradigm One said, "AAPT needed a cost effective solution that could be easily integrated with their other operational systems. Our solution not only did this, but with its reliability and ease of use facilitated a trouble free start to MNP for AAPT. In addition, our long term support agreement ensures AAPT's continued peace of mind and trouble free participation in the MNP process."
"Paradigm One's suite of Mobile, Freephone and Local Rate and Local Number portability solutions is now widely regarded as the leading choice for telecommunications companies in the Australian marketplace."
INMS Board chooses Paradigm One to re-develop INMS System
The INMS board have chosen Paradigm One to re-develop the INMS Software that facilitates industry wide 13, 1300 and 1800 number portability and allocation. Paradigm One currently provides 24 * 7 operations for the INMS System.
From the many options available, INMS and Paradigm One have worked closely together to ensure the decision to re-develop the INMS system is the right one and in the best interests of the industry.
Marcel Juffermans, Director of Paradigm One said "INMS will gain a solution that has been designed and coded specifically for the task in hand. It will be simpler, faster and more robust than the current solution, but perhaps more importantly, maintainable for the long term."
Paradigm One has agreed a one year time frame to completely re-design, develop, test and deploy the new system and will ensure this has minimal impact on INMS subscribers. The original iTel developed software cost INMS in excess of $5 million, so this is a significant decision made with a long term objective.
Hutchison Telecommunications chooses Paradigm One for MNP solution
Another major mobile carrier, Hutchison Telecommunications (Orange) have chosen Paradigm One for their Mobile Number Portability solution. The decision, taken after evaluating several options available, further demonstrates the strength of the Paradigm One portability solutions. Devendra Gupta, Director of Paradigm One said, "Our solution neatly integrates with the existing Hutchison Telecommunication systems. This underlines the versatility and flexibility of our software."
"It is becoming clear that the customers are looking for a solution that not only provides the complete MNP functionality, but can also be integrated with their existing Customer Care and Provisioning systems."
One.Tel selects Paradigm One to supply Mobile Number Portability (MNP) solution
One.Tel have chosen the MNP offering from Paradigm One to allow them to fulfil their regulatory obligations and give them the competitive edge when MNP comes into effect in September.
Marcel Juffermans, Director of Paradigm One said, "This is another major win for us, and again shows that we are offering our clients a cost effective solution that is right for their business."
"Rest assured when MNP goes live in September this year One.Tel can focus on the business of porting new customers to their network, without concern if their IT systems are ready or able to cope."
One.Tel selects Paradigm One for Freephone & Local Rate system
One.Tel have chosen Paradigm One to supply a "cost-effective ready to implement" solution to facilitate connectivity to the growing ranks of INMS subscribers.
Marcel Juffermans, Director of Paradigm One said, "This is the third Carrier to implement our solution. What is becoming apparent is that the cost savings compared with our competitors can be huge. This is a one-off cost with no ongoing dipping charges, that can be implemented in a matter of days."
MNP is currently under development, and we plan to offer even greater benefits to our clients."
INMS selects Paradigm One for 13, 1800, 1300 portability
The Board of Industry Number Management Services Ltd (INMS) has selected Australian IT company Paradigm One to take over the contract to provide the telecommunications industry with bureau services for Freephone ('1800') and Local Rate ('13') numbers.
The INMS appointed Paradigm One after I-TEL, who was previously providing this service to the industry, surprisingly went into voluntary administration despite ongoing contract worth in the tens of millions.
Dick Johnson, Chairman of INMS said, "Paradigm One was selected from a variety of possible vendors because it convinced the Board it could seamlessly continue to provide services to the industry during the transfer from I-TEL to Paradigm One"
"The Board was also impressed that Paradigm One had excellent IT capabilities, having built similar systems for some of the industry's largest carriers, and that it will be able to provide number allocation and portability to the standards demanded by industry."
"The INMS system is working to provide both the allocation and porting of '1800' and '13' numbers. Although there have been some initial teething troubles since INMS commenced service on 30 November, the INMS expects Paradigm One will work with INMS subscribers to resolve them in the near term. I understand that Cable and Wireless Optus ported four numbers on Friday and that it and other carriers are in the process of porting hundreds of other numbers" Mr Johnson said.
Devendra Gupta of Paradigm One said, "We are delighted to have won the contract and relish the opportunity to demonstrate our customer focus and ability to move rapidly on technical issues".
"We are doing everything possible to ensure that the transfer from I-TEL to Paradigm One is managed in a seamless fashion. Our primary focus is to ensure the production system continues to run unheeded by the recent turmoil. We are working closely with INMS and the carriers to ensure that the production system continues to perform to the highest standards as required by industry." he said.
Paradigm One has extensive experience in software development, telecommunications, help desk operation and production level support.
Paradigm One and Oracle agree to develop portability solutions for PowerTel
PowerTel will shortly be joining the ranks of INMS subscribers, and have turned to Oracle and Paradigm One to provide a proven solution quickly to facilitate connection to the Freephone & Local Rate Number database managed by INMS.